Privacy policy

We operates this website https://vedvastra.store, including all information, content, features, tools, products, and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Services.

By using the Services, you agree to the practices described in this Privacy Policy. If there is any conflict between this Privacy Policy and the Terms of Use, this Privacy Policy will prevail with respect to the collection and processing of your personal information.

Information We Collect

We may collect the following personal information when you interact with the website:

  • Contact Information – Name, billing and shipping address, phone number, email address.
  • Payment Information – Card details, UPI, wallet, or bank details (processed securely by payment gateways, not stored by us).
  • Account Information – Username, password, and saved preferences.
  • Order & Transaction Data – Items added to cart, purchased, returned, or exchanged.
  • Device & Usage Information – IP address, browser, device type, and browsing activity (through cookies).
  • Customer Support Information – Messages or inquiries you send us.

How We Use Information

We use your personal information for:

  • Processing and delivering your orders.
  • Communicating with you regarding purchases, returns, and support.
  • Sending updates, promotions, and offers (you can opt out anytime).
  • Improving website performance and customer experience.
  • Detecting and preventing fraud or unauthorized activities.
  • Complying with Indian laws and regulations.

Sharing of Information

We may share information only as necessary for business purposes:

  • With Shopify – to host our store securely.
  • With Payment & Shipping Partners – to process payments and deliver your orders.
  • With Marketing Partners – to show offers and promotions (as per applicable laws).
  • For Legal Reasons – if required by government authorities, courts, or law enforcement.

We do not sell or misuse your personal information.

Cookies & Tracking

We use cookies to:

  • Remember your preferences and cart items.
  • Improve browsing experience and site performance.
  • Show relevant product suggestions and promotions.

You may manage or disable cookies in your browser settings.

Children’s Privacy

The Services are not intended for anyone under 18. We do not knowingly collect data from minors. If you believe a child has shared personal data with us, please contact us to remove it.

Data Security & Retention

We use secure servers and trusted payment gateways to protect your data. While no online system is 100% secure, we take reasonable measures to safeguard information.

We retain information only as long as required for order processing, customer service, legal compliance, and dispute resolution.

Your Rights

As a user, you can:

  • Request access to the information we hold.
  • Ask us to correct or delete your data.
  • Opt out of marketing emails or SMS anytime.

International Transfers

Since our store is powered by Shopify, some of your information may be transferred and processed outside India, including in Canada and the United States, under secure data protection measures.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions, concerns, or requests about this Privacy Policy, please contact us:

📧 Email: Support@vedvastra.store
📞 Phone: +919270195319
🌐 Website: https://vedvastra.store